Effective Date: 16/11/2024
Introduction
Welcome to SpeakSphere, operated by SASU Ecole du Développement (“we,” “our,” or “us”). SpeakSphere is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our mobile application (“the App”). By using the App, you agree to the terms of this Privacy Policy.
If you have any questions or concerns about this policy, please contact us at +336 51 55 22 68.
1. Information We Collect
We collect certain personal information to provide and improve our services. This information is gathered as follows:
1.1 Information You Provide Directly
- Name and Surname: Collected when you log in using Google Sign-In or Apple Sign-In.
- Email Address: Used for login authentication and account management.
- Gender: Essential for generating personalized language learning conversations.
- Date of Birth (Optional): Used to further customize the user experience if provided.
1.2 Information Collected During Usage
- Microphone Audio: Audio is captured during calls to the language assistant to process and generate real-time conversations. This data is not stored permanently and is retained only for the duration of the audio processing (typically a few minutes).
2. How We Use Your Information
We use the collected information for the following purposes:
- To enable login and authentication through Google Sign-In or Apple Sign-In.
- To personalize and tailor language learning conversations based on user-provided details (e.g., name, gender, and optionally, date of birth).
- To process audio data for real-time conversational responses during language learning sessions.
- To provide a seamless and secure user experience.
- To improve our application and its features based on user interaction.
3. Payment and Subscriptions
SpeakSphere does not collect or store any banking or credit card information. Payments for subscriptions are processed exclusively through Google Pay or Apple Pay, depending on your platform.
- Subscription Terms: Subscriptions are non-binding and can be canceled at any time through your Google or Apple account settings.
- SpeakSphere does not have access to your financial data.
Data Retention
- Audio Data: Audio captured during calls is temporarily stored for processing purposes and is deleted automatically after a short duration (a few minutes). No recordings are retained or saved permanently.
- Personal Information: Your personal data (e.g., name, email, gender) is retained for as long as you use the app. If you delete your account, this information will be removed from our systems.
5. Data Sharing
Your information is not shared with third parties for marketing or other purposes. We do not sell, trade, or otherwise transfer your personal data to outside organizations.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information:
- All connections between the SpeakSphere app and our servers are encrypted using SSL (Secure Socket Layer) technology, ensuring the secure transmission of your data.
- Personal information is securely stored and encrypted.
- Access to sensitive data is restricted to authorized personnel only.
- We regularly review and update our security protocols to address emerging threats.
While these measures significantly reduce the risk of unauthorized access, no system is entirely secure. By using the App, you acknowledge that data transmission over the Internet carries inherent risks.
7. User Rights
As a user, you have the following rights regarding your personal data:
- Access: Request access to the data we have collected about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data.
- Portability: Request a copy of your data in a portable format.
To exercise these rights, contact us at 06 51 55 22 68.
8. Third-Party Services
SpeakSphere integrates with third-party services for login and payment purposes:
- Google Sign-In
- Apple Sign-In
- Google Pay and Apple Pay for subscriptions.
These services have their own privacy policies. We recommend reviewing their terms to understand how your data is handled by these providers.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. If we make significant changes, we will notify you through the App or other communication channels.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us:
- Email: [email protected]
- Address: 116 rue des Amaurys, 45200 Amilly, France
Last Updated: 16/11/2024
By using SpeakSphere, you acknowledge that you have read and understood this Privacy Policy.